I added music to my story and It works when I test it in the web previewer but when I test it on my phone, the music doesn’t play even with my ringer on and my volume all the way up. The sounds play but the music doesn’t. I restarted my episode, phone, etc. and nothing works.
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is sound on.
els a lot of people has this problem with no music. dont know what to do though
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Hey there @kobekkc, you might need to submit a help ticket to our support team about this issue. 
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It happened to me one time so I restarted my phone and it started working again.