My story on Writers portal is missing


#1

Recently, i cleared my search history on my laptop. When i got back on episode, i logged in again and saw that my new story i was working on had disappeared… a bunch of stories i was working on mobile creation.
Anyone know how to get my stories back?


#2

I’d advise submitting a ticket to the Episode team. :slight_smile:


#3

Maybe it was because they were made in the mobile creation? Do they still exist in your phone/ tablet?


#4

Nope, they were made on writers portal… I can still read it on mobile, but that’s no use…


#5

Okay, thanks!


#6

Did you log into a different email account? That happened to me before!


#7

Not sure…
This sounds like something I might’ve done though, what happened when you did it??


#8

When I did it, it was kinda like starting fresh!
I had no stories!
I had to go back onto google and log into the correct account from there rather than episode!


#9

Oh right…
I’ll go try and fix mine, but I might accidentally destroy everything…
Do you think it’ll be fine if I just start my story again now? Or is it not worth it? I don’t know, my mind is__ confuddled.


#10

Do you have a PC or Mac computer? I could probably help a bit more if you have a PC!


#11

Well, I have a MacBook…


#12

Oh, I’d say informing Episode about your problem first. If they can’t help you, maybe you could start again! It depends on how many episodes you have written.


#13

I have only written one. episode so far… but i will inform episode, mess with a few things, and hopefully fix it!


#14

Okay! :+1:


#15

Thank you for your help!
(I think this thread should stay open just in case someone knows a different solution)


#16

No problem!


#17

This probably won’t help but one time I thought I lost one of my stories. I hit continue story in the portal but it was some random thing I had done while messing around on mobile. On the left side there’s a box that says “my stories”. Most of that is tutorial stuff but I found my story again by scrolling down that list. Not sure if you checked there but if it’s not there either I suggest contacting support.


#18

uh idk if this will work but try clicking:

“manage stories”

then when you see “my stories” try and find yours


#19

I’ve already checked there, so i will go contact episode.
Thank you!


#20

You may have already turned in a ticket, but just in case you can find the form to submit a ticket here!