Need help, I’m new

Ellie7484 · May 31, 2018, 1:33pm

I went on episode this morning about to create a story but the create icon isn’t there so I can’t make stories. Anyone know what to do? I really want to make my first story

Shani_Theo · May 31, 2018, 1:44pm

If I was you I’d try to submit a ticket, but before that are you on mobile or a pc?

Ellie7484 · May 31, 2018, 1:45pm

Mobile @Shani_Theo and I don’t know how to submit a ticket, I’m new to episode

Shani_Theo · May 31, 2018, 1:46pm

Okay if I was you I’d submit a ticket Have you ever been on mobile creation?

Ellie7484 · May 31, 2018, 1:46pm

And no I haven’t @Shani_Theo

Ellie7484 · May 31, 2018, 1:47pm

How do you submit a ticket? @Shani_Theo

Shani_Theo · May 31, 2018, 1:48pm

Here’s the link https://pocketgems.zendesk.com/hc/en-us/requests/new

Ellie7484 · May 31, 2018, 1:48pm

Thanks, I appreciate the help @Shani_Theo