New platform, can't restore data


#1

So I just switched from Apple to Android and when I tried to log into the app and restore everything… It wouldn’t let me because I switched platforms. I already submitted a support ticket, but I was just wondering if anyone knew any other ways to get it back faster. I wouldn’t care this much, but I payed $10 to have unlimited passes and I am nervous now lol


#2

If you’re switching from Android to Apple or vise versa, your data will not be transferred even with the data information.


#3

I know that’s not true because it said to submit the ticket thing. I asked on here to see if there was a quicker way to get it back


#5

Read this FAQ from the official pocket gems. It says it is unable to transfer so it is true.
HERE


#6

Read this FAQ from the official pocket gems. It says if unable to transfer, file support ticket.
HERE

I was asking if anyone knew how to link the account so I could get it done faster