No Profile, introductory stories nor genres?

#1

I’ve been playing for some years now. A month ago I decided to play it again, but in a new phone. However, I don’t seem to have any other features nor the introductory stories to get them. Anyone has this problem too?

#2
#3
#4

Not sure exactly what’s causing this issue, but you may want to submit a help ticket to the support team about this. :smiley:

#5

Thanks. I have already done it, but it was a while ago and I don’t seem to have a response and I have read lots of Episode’s original stories, but now I see them all the same and It’s getting frustrating.

1 Like
#6

Also, I had Episode before so I actually wanted to Log in and see the Create option as I did some stories in the past.

1 Like
#7

If it’s been a while since your ticket, it’s probably fine to submit a new one.

#8

Ok, Thanks for your help :slight_smile:

1 Like
#9

I’ve got the same problem AnnaPerar , i took a short break from episode and deleted it thinking I would re-install it when I was ready, but now that Im working on a story, I cant to anything thing through the app, I can see social, Support ,Account, Restore using gmail or Facebook, restore using Username and PW and home, but only episode originals show up on my home page, initially i thought it was just ios, but then discovered it was to new users.
(anyone new may also be confused, and left unsatisfied with the features the app provides)
, i did some more research and many people have been saying we need to wait, im not a patient person, but at least I have the online feature on my computer, if anyone can help me out please, i would deeply appreciate it. Thank you for reading this.:slightly_smiling_face:

1 Like
#10

How long have you been using the app?

#11

I’m having the same issue. Trying to log in causes the profile screen to load endlessly and I don’t know what the introductory stories are ??? I’ve been playing episode for over a month now and I still can’t do anything. I just finished A Little More Me and I can’t find the second season due to this issue. Real sad.

#12

I had to read 21 episode before it unlocked anything on my new phone I gave up after 8 and used 17 gems