Not showing my story on mobile!


#1

Hey there,
I am writing a new story on the website and I am so excited to preview it on my tablet! After going on the Episode app to preview there, I couldn’t find my story in the “Playable Stories” tab in the create section.
I have had this before and it’s so annoying! I even got the latest update to see if that would be fixed. :open_mouth:
Can you guys help me?
-@KissyFishy123


#2

I’m having the same problem.


#3

Moved to Mobile App Bug (as I’m assuming this is a glitch) :wink: I’d recommend both you and @Katiekate submit help tickets to the support team, they’d be happy to help y’all. :smiley:

Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. :wink:


#4

This happened to me before! After restarting the app a few times, it came up for me. I also made sure that my story had at least 400 lines (minimum publishing quota) before I was able to view it. Hope these suggestions help! If not, I’d definitely say put in a ticket


#5

Log off clean

Restart it

Login if it still the same stay log off and restart and wait like a hr or so than login in it should work by now


#6

I saw a fix for this that someone else said they used and it worked for them.
Have you saved it once without any errors? Like background errors or just normal glitches?


#7

Thanks for your suggestions! I will have to try them! :relaxed:


#8

I had the same problem. I had even submitted a ticket to Episode. They said it was a bug. Your story wouldn’t be visible until it has a certain number of lines written. But it changed. Now my new story is visible.


#9

Having the same problem now for a few days… I have around 600 lines and I can’t see it there, I tried logging off and on, reseting the app, uninstalling it and nothing 🤷🏼😐
@Manna did it change itself our did you do something? :sweat_smile:


#10

I hope that works for me as well…I have written stories with 400 lines before, just to see a preview and they would work, but this had 1000 or more because of customization. Thanks for your help. :hugs:


#11

The strange thing is that I can see other stories with less than 400 lines, like my editing helper (40 lines) where I just put the character for editing :thinking:


#12

I didn’t do anything. It changed on it’s own. I think after an app update.


#13

Thank you :blush: so I will try to send a support ticket and I’ll see


#14

I think that should help. I did the same.


#15

I am previewing it as my friend’s story in the meantime :sweat_smile: I clicked on the link in portal 🤷🏼


#16

I just received a response :neutral_face: for everyone who has this problem too, it’s a new update 🤦🏼


Glitch: can’t look at my story on the app
My story is not in the app
#17

That explains it. Thank you @Tessx :wink:


#18

Me to


#19

Usually, this is a device issue, Sometimes when you click save and preview it uses a lot of internet or wifi to save it, and can crash/glitch everything after that (like the preview) Usually shutting down or restarting your device will help. Good luck! :smiley: