so basically when I preview my stories i can’t see the text or the person talking and the boxes on the side are also blank and it’s really frustrating because I can’t do anything
please somebody help
try reloading the webpage or closing your windows
yeah i already did it so many times , i even restarted my computer
please can somebody help me ? i tried everything !
i restarted my computer, closed the windows, changes wifi and reloaded the page
are there any errors in your script?
send a ticket in, it’s probably a bug
idk if i’m stupid but what do you mean by “a ticket” ?
sorry i’m probably just super dukb
She means, send a Support ticket, click here to go straight to the ticket.
What it’ll bring you too is a form to fill out with the issue and episode will get back to you asap on what to do, or what might be wrong and will give you help with your issue!
Don’t forget to go into the app, under settings, and copy your Support ID, cause you’ll be needing that!
Hope this helps
Also, if I may suggest, you should try to preview it in the app aswell to get more info for the team as to what might be happening. There might be different solutions to if it’s just a glitch in the portal vs if it’s also a glitch in the app!
There’s been glitches and stuff lately ( (idk what they got going on) so like they said just send a support ticket.
thank you so much ! i just sent them a ticket , hope they’ll fix it
thank you !
yeah i heard that there’s a lot of glitches
No problem! I hope it all works out!
It still doesn’t work , nothing works
Have you sent a support ticket yet?