Please Help! My app keeps crashing

So I go into my moble app, it takes a little longer than usual to load but gets me to the home screen eventually. I click on the story I’m reading which I’m continuing since it kicked me out previously saying app wasn’t working so it goes through the two adds. It goes to the loading page again and then kicks me back to the home page. I’ve closed everything out, restarted my phone, and even given it some time thinking maybe it was just a server issue and it’s still happening. Please help <3

what device do you use to play on the app?
if you use an older phone, there is a high chance for the app to crash on your device. episode recently did a post talking about the new app update; any androids that runs 4.4 or below & 32 bit ios devices will not be able to be supported.

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