Please I need help on my episode app

Since I downloaded the app I don’t get any free gems after reading a chapter

Sure! What do you need help with?

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Since I downloaded the app I don’t get any gems after reading a chapter.
Also thanks for trying to help me

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It depends on what type of story you’re reading, if you’re reading an original (made by someone in the community) you won’t get gems after reading a chapter, if you’re reading a story by episode themselves you will get them

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Well I know for once that if a story has the “E” sign on it I get a gem , that’s what I was told, but in my app there’s no “E” sign in ANY of the books, and I think that’s where the problem is coming from.

Is it on the home page? If it’s the home page there should be E’s. If there isn’t on the home page it must be a glitch, try reloading the app, or submit a ticket to episode support

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Yes it’s on the homepage so, thanks I’ll try doing that.

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Hey you should file a ticket and let Episode know. They will send you them gems that you didn’t get!

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Thanks but I don’t know how to file a ticket. :thinking: :confused:

Make sure you copy the number that is next to Support ID!

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I’ll try that. Thanks very much for the help. :wave: