Pocket Gems Help Center Support ID?


#1

I’m trying to submit a ticket with Pocket Gems Help Center and it’s asking me for a Support ID and I have no idea what that is or where to find it? Help!


#2

On the app, go to your settings (at or towards the bottom of the side scroll down below the genre shelves). Then Support ID is somewhere towards the middle of all the information. It will say Support ID and is a weird letter/number combination. It is the shorter code. Not the username/password code.


#3

Can go here: