Portal preview going haywire?

Report a Bug Writer's Portal Bug
1

Hi everyone. I just wanted to find out if anyone else is having these issues with their portal previewed? The text seems a bit faded for starters… and it seems like every couple of times I select any of the helpers, they freeze or stop working all together. Sometimes the portal freezes and wont respond at all. Sometimes when I try to work, the previewer goes grey and does this:

Screenshot_20200620-201628_Chrome
Screenshot_20200620-201628_Chrome1006×1047 82.1 KB

If I refresh the page, it works again for just a few minutes and then does all these issues again. It’s getting rather frustrating to refresh my page every 5-10 minutes…

Is anyone else having these portal issues?

25 Likes
2

This is due to network issues i think.
All we can do is refresh…

2 Likes
3

Network issues from episode or from my internet connection? I’ve been struggling since yesterday with this, and I’ve got a 5G uncapped internet line… I cant think its issues with my internet.

4 Likes
4

Same here.

2 Likes
5

Then it’s episode
I used to face this a while ago but it was because of my internet
But maybe now, it is something by episode

6

Yeah that popped up for me! All I had to do was refresh the screen and it was gone :))

7

yes, I had it a few times yesterday

8

no that looks diffrent this is something els

1 Like
9

I have the same problem. :expressionless:

10

The previewed freezing as well?

1 Like
11

Sometimes. :confused:

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12

@Episode we need help!

3 Likes
13

Hi! I have the exact same issue as @Dominique_Seth_Da_Si :frowning:
Do you think @Episode can help us?
I don’t understand what’s going on with the portal…
Either way I hope it goes back to normal soon :slight_smile:

14

@Summi @ima.gia.nation look at that it wasn’t Safari hating on me lol.

2 Likes
15

An author on Instagram posted on her stories that what works for her is to select save and then to select the preview button instead of selecting save and preview. I haven’t actually tried it yet but it might be worth a shot.

2 Likes
16

I’m having the same problem and I can’t open my story in the app either. idk how I’m gonna make the contest deadline like this :frowning:

17

I am also having this same issue.

Seems that Episode already knows about it.

https://episodesupport.zendesk.com/hc/en-us/sections/360008757614-Technical-Issues

4 Likes
18

This has happened to me several times. Just refresh your browser.

20

I submitted a ticket for it. They say it’s a known issue, apparently

3 Likes
21

I have 1000 times :see_no_evil:

1 Like