Portal preview going haywire?

Hi everyone. I just wanted to find out if anyone else is having these issues with their portal previewed? The text seems a bit faded for starters… and it seems like every couple of times I select any of the helpers, they freeze or stop working all together. Sometimes the portal freezes and wont respond at all. Sometimes when I try to work, the previewer goes grey and does this:


If I refresh the page, it works again for just a few minutes and then does all these issues again. It’s getting rather frustrating to refresh my page every 5-10 minutes…

Is anyone else having these portal issues?

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This is due to network issues i think.
All we can do is refresh…

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Network issues from episode or from my internet connection? I’ve been struggling since yesterday with this, and I’ve got a 5G uncapped internet line… I cant think its issues with my internet.

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Same here.

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Then it’s episode
I used to face this a while ago but it was because of my internet
But maybe now, it is something by episode

Yeah that popped up for me! All I had to do was refresh the screen and it was gone :))

yes, I had it a few times yesterday

no that looks diffrent this is something els

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I have the same problem. :expressionless:

The previewed freezing as well?

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Sometimes. :confused:

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@Episode we need help!

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Hi! I have the exact same issue as @Dominique_Seth_Da_Si :frowning:
Do you think @Episode can help us?
I don’t understand what’s going on with the portal…
Either way I hope it goes back to normal soon :slight_smile:

@Summi @ima.gia.nation look at that it wasn’t Safari hating on me lol.

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An author on Instagram posted on her stories that what works for her is to select save and then to select the preview button instead of selecting save and preview. I haven’t actually tried it yet but it might be worth a shot.

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I’m having the same problem and I can’t open my story in the app either. idk how I’m gonna make the contest deadline like this :frowning:

I am also having this same issue.

Seems that Episode already knows about it.

https://episodesupport.zendesk.com/hc/en-us/sections/360008757614-Technical-Issues

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This has happened to me several times. Just refresh your browser.

Hey guys, this has happened due to the “abundance of people” creating stories.
It’s dumb as hell, I know, but that’s what episode says.

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I submitted a ticket for it. They say it’s a known issue, apparently

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