Since yesterday the preview has stopped working for Classic and it shows the following error:
Will it be fixed soon? Thank you in advance.
Since yesterday the preview has stopped working for Classic and it shows the following error:
The online previewer is being glitchy at the moment so I’d advise using the tester on your phone. :-/
Thanks
No problem. Happy to help!
P.S. Tag @Ryan or @Jeremy to delete this thread if your problem is solved.
I will once the problem is solved. Until the preview works I want the thread to be open maybe someone else can tell us what’s happening better. And maybe solve the problem faster because preview is very much needed xD
Previewer does make it a lot easier. I understand.
It does, especially now that we got used to it
Thank you
Yes, mine hasn’t been working either. Thank you for mentioning this!!!
Welcome
So frustrated! Mine doesn’t work either… Hope they will fix this soon!
Everyone who is experiencing this should submit a request to our support team using the link I provided above. This will help the Episode team with the issue. Thanks!
The live previewer does not work for me neither ; does that happen for Classic style users only?
the same thing is happening to me
I did and they told me to:
*Try clearing your web browsers cache, history and browsing data.
*Try using a different web browser. The Writer Portal works best on Google Chrome.
*Try to sign out completely, fully close your browser, reopen it, and sign back in.
*Try using a different laptop or desktop computer.
But nothing worked!!!
I’m not sure what to do then as I’ve never had this issue, mainly because I’ve never used Classic.
The best thing to do would be to reply to them letting them know it didn’t work. That’s why the support team is there
I’m having the same problem too…