Preview isn't working on laptop since the new update

Help me please. It isn’t working sice the last update. I’ve tried a hundred times.

Hi! If you submit a ticket to our support team they’ll be happy to help you out :slight_smile:

me too, will submit asap


Mines never worked. Then with the latest update, in the script I couldn’t preview animations any more. I also couldn’t see outfits in the outfit creator nor character’s when creating them. I then switched my browser to chrome and then although I still can’t use the previewer, I can preview animations, see outfits and see character’s when I create them now. Maybe try using different browsers? I can’t find any that let me use the previewer, but it’s helped with other things so possibly may work for you x


I tried using safari, chrome, google, mozila and even opera. Nothing is working after the update. :cry:

Thank you. I’ll submit.

Aw, sorry to hear that. As using a different browser helped fix a few things for me, thought worth suggesting.

Hope Episode can help you fix this x

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The preview doesn’t work on computers for me either, but on other things it works.

It didn’t work for me at first.
I found out that Adobe Flash Player is required and has to be enabled, which it wasn’t on my laptop.
If this doesn’t work, try changing your browser.
Hope I’ve helped.