Preview not working, mine is just staying white

**Bethany1** · January 28, 2019, 5:57pm

Anyone else previewer just staying white. Like it’s not even trying to load or anything. I have exit out a few time and tried refreshing the page and nothing seems to work. I use google chrom only.

**BerryGoodGem554** · January 28, 2019, 7:06pm

Try using Firefox or something. That might work.

**Bethany1** · January 28, 2019, 7:07pm

Ive tried useing others on my coumpter and it don’t even load it thats why I always use google chrome.

**BerryGoodGem554** · January 28, 2019, 7:07pm

Hmm, try to preview it on your phone.

**Bethany1** · January 28, 2019, 7:14pm

Thank you, I didn’t thank to do that. I’ll try it.

**Jeremy** · January 28, 2019, 9:02pm

I think it works best with Google Chrome. Hope you get it working. If you still need help feel free to submit a ticket to our support team. Thanks!

**Bethany1** · January 28, 2019, 9:08pm

Yes that’s why it’s all I use, it seems to be working know. Thank you.

**Jeremy** · January 28, 2019, 9:11pm

Great! Happy to hear it’s working! Do you happen to know what fixed it? Thanks!

**Bethany1** · January 28, 2019, 9:14pm

No, I don’t sorry, I exited out and left it allowed it to just be for a bit and then got back on and it was working.

**Jeremy** · January 28, 2019, 9:33pm

Solved and closed. Thanks @Bethany1!

**Sydney_H** · March 11, 2019, 8:45pm