Preview Screen Not Loading

I’ve been trying to start my own story but I can’t even get past the part of creating characters… I try to customize but the side bar that is supposed to show the preview is blank. Anytime I change a feature it says updating and loads, but returns to a blank screen. I took a screenshot and posted a link so you can see what I mean… but yeah I’m not able to see my characters or scenes. Please help!

Hi! If you submit a ticket to our support team they’ll be happy to help you out :slight_smile: