Preview stopped working

mustread

#1

hey, well i was writing a story in writer portal but when i want to preview my story it keeps saying, downloading data… and i am am using chrome browser, i have tried firefox, opera mini and safari but it keeps saying the same thing and there is no error on my script. can someone tell me how to fix this


#2

Have you tried refreshing the page?
Also, it could be an error that the program isn’t telling you. Try opening it with the app.


#3

i opened it with the app and everything is running smoothly, i don’t know where the error might be coming from,


#4

It may just be bad connection at the moment, retry in some time.


#5

ok, thanks


#6

Try:

  • Restarting your PC/Mac
  • A different Browser (Chrome is recommended)
  • Clear Browser Cache
  • A different internet network
  • Disabling any browser extensions or addons that could be causing this

This should resolve your issue. Thanks!


#7

I tried everything but nothing worked it was still the same, i don’t know what to do… thanks anyways


#8

found out it was my wifi problem, thanks!!!


#9

Glad you got it resolved. Closing topic :slight_smile:


#10