My partners cannot access the story with the link I gave them(the link of the story) for them an error keeps popping.
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Are you using the share link at the bottom where it says “share your story with friends”?
It won’t work if you give them the URL address at the top of your internet page, only the share link. Which one are you sending them?
The share link
Hmm I’d double-check that you’re copying it correctly (if you’re trying to do it from mobile, it might not be selecting everything?)
If you/your partners still have issues, I’d suggest placing a help ticket here 
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Ok thanks
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Maybe stupid question but do thay have the episode app on their phone installed?
The link will not open from PC (never) nor from phone (if the app is not installed…)