Problem Editing My Story in Create

Ok, so I haven’t seen this topic anywhere but I apologize if it already exists. For the last two months, I have been unable to edit my story in create on the mobile app. I can see it but when I go to read it, it makes me watch ads and use a ticket. I am CERTAIN I am in create when I am doing this. Even after ads and the ticket, I cannot see the helpers and I am viewing it as if I were a reader. Does anyone know how to fix this so that I can watch my story before/as I update my stroy script?

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That’s pretty weird. Why don’t you try submitting a ticket to the support team?

Ok. I was trying to avoid that because last time they took 2 weeks to reply. But I will now. Thanks!

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Oof, that long? Did you try signing out and back in to your email adress? It must be a bug. Sometimes they go away with time, otherwise the support team helps you remove them.

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Yeah it’s been a couple of months with the same problem :confused: I submitted a support ticket, hopefully they will answer soon

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Hope they can solve it soon, hon! Fingers crossed

Thanks! :smiling_face_with_three_hearts:

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Sometimes when that happens, if i use the story link it fixes itself

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Ok! I will check that out now. Thank you

Oh my gosh that just fixed it! You’re a life saver. Thank you so so much

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No problem! It’s a really weird bug :sweat_smile:

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