Problem with the app?


So hey:
my story worked fine few weeks ago and now suddenly ( i didn’t touch anything) some people (not everyone, some can still see the characters) can’t see the characters. the script is alright and i was wondering how did it happen and how can i fix it? i noticed it happened to other stories as well.

thank you for your time!


I think it’s a glitch that appears only on some devices, but it has nothing to do with you. I think your readers have to fill a support ticket or something like that


Wow, that sucks. :cry: hope they fix it soon


It usually works if the reader exits and goes back into the story. If that doesn’t work, they could try restarting their app? And if it still doesn’t work, submit a ticket.


How do you submit a ticket


Submit a ticket HERE