Problems with background


#1

I uploaded background and this background is approved. But it’s keep telling me that this background doesn’t exists. I used other background and I don’t have problem with him. even if he’s uploaded too :frowning:


#2

Are you sure you didn’t misspell it? Try copy and paste the background name from the art catalog? :thinking:


#3

I did it and it’s still same, also I realod the page twice


#4

Oh, I don’t know then, sorry :sweat:


#5

Hm, may think you should add whatever zone you want to place your character in i guess. Make sure you check your background spelling and see if it is approved. Double check it.


#6

it’s okay, thanks for trying :sweat_smile:


#8

I did everything and it still same


#9

try putting a space after “INT.”


#10

didn’t helped :c


#11

:frowning: im sorry


#12

it’s okay, thanks for trying !:sweat_smile:


#13

Is it working? :thinking: :worried:


#14

nope


#15

:sweat:


#16

Maybe submit a ticket to the episode team :thinking:


#17

idk how


#18

You can do it here :blush::

https://episodesupport.zendesk.com/hc/en-us/requests/new


#19