Problems with logging in


#1

So I’ve just bought new phone and I tried to log into Episode with my e-mail but I coudn’t. When I’m doing this episode simply is turing off. Without any error messages or anything. Could somebody help me? Pretty, pretty please :slight_smile:


#2

Maybe exit episode app fully then try again


#3

I’ve tried that. I even reinstalled app and nothing helped


#4

Hello @ruddiness, this is Sydney the Moderator! Welcome to the forums. :smiley:

If you’re having an issue with logging in, I’d suggest submitting a help ticket to the support team. They’d be happy to help :slight_smile:


#5

Thank you! :purple_heart: