Problems with the writer’s portal

Recently I started having problems saving the corrections that I do on my script. I would do a change, save it and test it. Everything goes smoothly until I publish/reupload a chapter. I had to redo a minor change 4/5 times because it keeps automatically delete all my last changes, it’s really frustrating and I don’t know how to fix this or if it’s only my problem. Does anyone have this same bug?

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I don’t believe I have this :thinking:

Have you thought of submitting a ticket? Link here: https://episodesupport.zendesk.com/hc/en-us/requests/new

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I had this last night, I rebooted my laptop and checked my wifi and it worked again, Maybe you have to clear your cache tho? Some problems are due to that on the portal :woman_shrugging:t2:

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I’ll do it now, thank you!!

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How do you clear a cache? :thinking:

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I think you go to history and when you press “Clear browsing data” There’s a cache option.

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Thank you so much, I’ll try it!

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No problem :+1:

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Yep, that’s been happening. I’ll make changes to spotting, layering, animations and when I check it’s fine. No matter how many times I try to fix it… But then I have someone tell me characters keep popping up on screen or the layering is off or the animation somehow magically changes on its own :woman_facepalming:t4:… blahhh

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Same!! I submitted a ticket, when they’ll answer I’ll let you know why this happens!!
It’s extremely frustrating, I know how you feel :pensive: I kept receiving fanmails saying that there was a mistake for something that I fixed multiple times

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