Samsung tablet app saying upgrade help

Saying needs upgrade to play on this device
There is no upgrade
Press upgrade on app and the red circle just keeps going
Also have I installed app and downloaded again
Same issue😡

PLEASE HELP!!

3 Likes

what model is it? maybe the new update no longer supports whatever tablet you’re using

4 Likes

Omg I’m having the same problem! I also have an android device, don’t know what’s going on :disappointed_relieved:

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I had this problem on mine turned out updated were no longer supported on that device

I had the same problem and reached out to their support team. What it is, is basically that they are updating the app and roll it out to only a few users. There really is nothing they can do (so they say) until the full update is released to everybody. I ended up resetting my device and not signing back in. It sucked because I lost all my favorite stories.