Hey hun, I’ve seen this happen with multiple users. I think it might be a glitch. Sadly I have no advice on how to fix this, I’m sorry. You could try resetting your laptop/computer but other than that i’m not sure 
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Best of luck x
Hey hun, I’ve seen this happen with multiple users. I think it might be a glitch. Sadly I have no advice on how to fix this, I’m sorry. You could try resetting your laptop/computer but other than that i’m not sure .
Best of luck x