Sound doesn't play in my story?


#1

Music seems to be working in the mobile previewer, but sound isn’t playing. Sometimes I managed to fixed this problem without knowing what I even do. All I did was go to the script and the sound seems to be fine, without me doing anything. Is this a common issue?


#2

So when you preview your story on the app, the sound works?


#3

I mean that the sound and music works in the preview on computer, but sometimes sound doesn’t play on mobile


#4

Make sure your ringer is on
The volume should be up but so should your ringer
For example I have an iPhone and even when my volume is all the way up, I won’t hear story sounds. I have to click the switch in the side of my phone and make sure my phone isn’t on silent, then I’ll be able to hear it.


#5

Closing due to one month of inactivity :slight_smile:


#6