Sound issue after publishing Story

Hi, I recently publish a few chapters of my story. Before I published it I made sure that everything was working. I even checked on the app where you know see playable stories and checked there to see if it was up to my standards. So knowing I was satisfied I decide to publish it. After that I went on a mock account to see how the final product looks and everything was good until I noticed sound wasn’t working. The MUSIC worked perfectly fine but as for the sound it is non-existent. Sound is a critical part of my story and I would like to fix it soon as possible. Because it is one of the elements that will surely bring my story to life. Help me find a solution, Please and thank you.

Hello @Kaskaydee, I’d suggest submitting a help ticket to the support team, they’d be happy to help. :smiley:

Coincidentally as I got this reply I miraculously fixed it! I don’t know how but I know I fixed it lol.

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Huzzah! :smiley: Solved and closed. :wink: