Sound Not Working

My music/sound is not working at all on my app. When I read a story and when I’m playing from my own story, the music/sound does not play. This has been going on for over 2 weeks! Anyone else have this issue? It’s not a scripting error, the music won’t play when I read other stories either.

A lot of people seem to have that problem. Your best option is to submit a support ticket.

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Probably a stupid question but is your device on silent? sometimes it doesn’t work if it is but I doubt it would be for 2 weeks + lol

Occasionally, music/ sound won’t play and it is a problem with the portal. However, if you have used the coding, “volume music/sound 0 1000”, I have noticed that this stops any sound from playing regardless of coding a new sound or music. If you have done this, make sure you add “volume music/sound 100 1000” to hear it. (the 1000 at the end of the code is in seconds) (1000=1 second) (2000 would equal 2 seconds and etc.) (0 would produce no sound and 100 would produce the highest.)