Spot helper won't work


#1

That said, the other helpers such as “zoom helper” “overlay” and “filters” aren’t working.
I can click on Navigation, but when I click on spot helper, it just treats it like I’m clicking to go to the next line. Please help!


#2

Are you using the web previewer or the app?


#3

Web previewer. The app doesn’t work on my phone.


#4

The web previewer tends to be glitchy which is why I always reccommend the app… I would submit a ticket to admin.

What seems to be wrong with your app?


#5
  1. Can’t search stories
  2. Can’t search users
  3. My favourites shelf isn’t on the app
  4. Can’t edit stories
  5. Can’t edit profile
    TL;DR only user settings I have are to log back in and log out.

#6

Then I would definitely submit a ticket about that as well


#7

#8

As @RudeInception suggested, the best thing to do at this point would be to submit a request to our support team. Thanks and hope it get’s resolved.