Story description


#1

I’m having troubles saving the story description. It only saves some of it does anyone know what I can do?


#2

Hmmm… sometimes it’s an error with the instagram handle it’s says in invalid and it won’t save you other things


#3

You must’ve exceeded the description character limit, you can only use a certain amount of character limits and if you exceed it then it won’t work.


#4

I’m sure you can’t write more than the limit :thinking:


#5

Yeah, that’s what i’m saying like I made my description long but it stopped at like “the” instead of “they’re “ :joy::joy: if that makes sense


#6

I tried to delete that and it still doesn’t work.


#7

It usually just stops you from writing but I’ll try to delete stuff.


#8

What about other social media accounts? Or maybe keywords are wrong? :thinking:


#9

yeah, I think it’s the keywords that’s messing her up most likely, cus I know when I insert wrong keywords it messes up


#10

No, none of that. I tried everything and it’s not working.


#11

can you screenshot what it says


#12

It’s supposed to say more then that and when I try to save it, it goes back to this every time.


#13

it stops you right there ?!


#14

Yeah. I’ve tried doing it on another browser and it still doesn’t work.


#15

Yeah, you should submit a ticket. That’s weird that that’s happening to you. hope everything gets resolved!


#16

Okay, thank you.


#17

Did you try to save it without it? I had the same problem and it was because my IG but also because I was past in it instead of writing in it. Try this as well.


#18

I tried that and it worked, thank you!!


#19

Glad this got resolved! Closing :v:t2:


#20