Story doesn't match in app versus portal

When I preview my story in the portal, it’s perfect! But when I preview it in the app, some of the sounds don’t play, some music stops early, etc. Any idea how to troubleshoot this? I’m worried that once I publish, it’ll be like this when others read it.

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Try turning off your phone, and then turn it back on again, and maybe that’ll do the trick.


You could also try “reset story progress” if that doesn’t work.