Story got deleted


#1

Hi All,
I was working on a story and characters and then took a break for a couple weeks and when i got back on my computer everything was gone.
Do any of you know what happened or have experienced this before?
Thanks in advance!!


#2

Did you search it in the search bar?


#3

yes i did and still cant find it :frowning:


#4

Maybe try submitting a ticket and asking the Episode team what to do?


#5

how do you do that?


#6

Submit a ticket here :slightly_smiling_face:


#7

Thank you! how do you find your support ID


#8

I think you go onto the Episode App and on the section where it has the genres and stuff, go to (I think) settings and it should be there. I’ll check to make sure I’m right :slightly_smiling_face:


#9

what if you were exclusively working on your computer for the story? and thank you!


#10

I don’t know, I just know that it’s on the app. Not sure if it’s anywhere else, sorry :grimacing:


#11

Your support ID is under settings on the app :slightly_smiling_face: you still need it even if you are writing on your computer.