Story Won't Load Online

Hey! I’m writing a new story on Episode but when I click on my story online, nothing loads up on the page. Here’s a picture of how it looks. I’ve tried everything. I tried waiting, reloading the page, closing the window, and restarting my laptop. Nothing worked.

try logging out then wait for couple mins, then log back in.

It won’t let me log out.

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hm, okay, go to your history, do u know where it is?

it is the 3 dots on your right side next to the website search bar.


once u click the 3 dots, go to history, then click history again. it will take to a new tab, then click on delete browser history, this will delete cache, etc, so once that is done, go back to google, and type in episodeinteractive then once u get to their homepage start logging on

It didn’t work but thank you for trying to help :slightly_smiling_face:

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np, submit a support ticket to the team.

Hey there @melissa4470, this is Sydney the moderator. Welcome to the forum. :smiley: Moved this to Report a Bug Writer’s Portal since it seems we have a bug on our hands. Here’s the link to submit a ticket: help ticket :smiley: Make sure to check out our Forum Tutorial for more info about where to correctly create topics, and feel to PM me if there are any questions. :wink:


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