Story won't reset on mobile

My story will not reset, and I’m not sure why. It has been at least a week, and anytime I hit ‘Reset Story Progress’ nothing really happens, except for the story going to the beginning of the first episode. There is a ‘you’ character and I let my friend create it from my phone, and it still looks like my friend, not what she’s supposed to be. I have tried to reset so many times, and I’m not sure why it’s not working. Does anyone know how to fix this? (PS, I just updated the app.)


I have this same problem :frowning:
I hope it gets resolved soon

Closing due to one month of inactivity :slight_smile: