Support Team Not Responding


#1

How long does it take the support team to get back to you? I’ve submitted a ticket 3 days ago and have yet to get a response. :roll_eyes:
@Sydney_H


#2

Anyone that can help or experienced
this? :thinking:
I kinda need assistance immediately.


#3

It would take some days, like a week


#4

I think the staff is overwhelmed at the moment. There’s been a lot of talk about slow image approval times and slow response from the support department.

They’re backed up and trying to catch up. I wonder what caused the back up? Maybe they have a lot of new users flooding in to increase traffic?


#5

Moved to Episode Fan Community. :wink:

Jeremy explains the situation here. :smile: