Switching devices

Hey i’m getting an iPhone today or tomorrow and i have unlimited passes will i lose them? only bought them few days ago :frowning: . I’m going from android to apple.

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it is very hard to swift to another companay. i have just sifted from ipad to samsung tablet. and cant log in. i still have my iphone so not a big problem but still

Maybe contact support and ask if they can do something about your passes? But you will lose all your progress- you can’t transfer your game progress between android and apple. I believe you also need to contact support if you want your profile to be moved over because when you try to log in, you’ll get an error saying that your account is associated with a different platform.

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I had iphone before & was fine im not bothered about losing storys ive read its just the unlimited passes that i paid for

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I’d recommend, like @EliseC, asking support via help ticket about this. :wink:

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Thankyou both @Sydney_H and @EliseC :slight_smile:

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Submitted a ticket, got a reply and wasted money but never mind.