I am dealing with very unpleasant situation :
A few days ago it was loading and kept bringing me back to the screen menu, episode team gave a few pieces of advice on how to make it work. It started doing the same stuff all over again. I have deleted it, reloaded-everything. WiFi is wonderful, tablet is great.
The app opened for a while, but brought me 2 episodes back in all recent stories.
@Sydney_H should they submit a ticket?
I was thinking I had my issue resolved however, I don’t! I have sent a ticket and they replied once I’ve done everything I’ve asked and I haven’t heard anything back.