The app isn't saving my progress!


#1

Hi!
Okay so i’m having a bit of an issue here…
Basically the app isn’t saving my progress: let’s say i’m at chapter 12 I read 13,14,15 in arrow, i quit the app and then when I come back i’m still at chapter 12 even though I read until chapter 15 two mins ago!
I tried to REdownload the app 100 times and it still has the same bug, I have the latest version, I contacted the episode team a week ago and had no answers!
I love episode but I just can’t finish any of my stories because of it all
Please if you have had that problem tell how you did it or what you’d do if you were me right now:(
pleaaaaase help me
UPTADE: I have sent 2 support tickets and they answered me, told me to delete the app and that they were gonna do a restore, 2 days later they told me that I could download the app again. Now the app is working fine and i have no problems (for now).


#2

The best thing you can do as of now is wait until someone answers your support ticket. You have to understand that episode gets hundreds & hundreds of tickets a day so it might take some time to get back to you. Hope you get your problem resolved though.


#3

I just REsent another support ticket, i’m crossing my fingers haha
and thanks a lot for your concern;)