The app keeps giching out

community

#1

I go to load the app and then it goes back to my home screen… at first i thought it was because i dint have anymore space on my iPad but i have plenty. i have tried to let it load all morning but it keeps doing the same thing over and over again.


#2

Send a support ticket


#3

a support what?


#4

Support ticket.


#6

It’s something you can send to episode so they can figure out what’s wrong and fix it


#7

how do i send a support ticket, because i didnt know what it was till 3 seconds ago.


#8

That Idk


#9

okay well thanks for the help :wink:


#10

To send a support ticket, you’d go here to write one up and submit it:
https://pocketgems.zendesk.com/hc/en-us/requests/new

And to find your support ID, check this out:

Good luck with everything!


#11