The preview won't show up on my laptop


#1

I am using a windows vista computer and using google chrome as my default browser. I tried this on 2 other computers and apparently it doesn’t work on either.

Basically, it just stays on loading. like this.!Capture

I’ve tried switching browsers. It doesn’t work still! Can someone help?

Thank you!


#2

Try clicking the preview button again and it might load as I’ve done that in the past and it’s worked I don’t know why but just try it :joy:


#3

I tried it :frowning: it doesn’t work


#4

Yeah it happends to me too… But i use my phone for that part.


#5

I’m tired of using my phone because sometimes It takes too long for me to load up the app, wait for it to load and then sometimes I have to login again to view my stories.


#6

Please submit a ticket to our support team who is more than happy to help. Note: This is for everyone having the same issue as the op. Thanks!


#7

Maybe try clearing cache?


#8

How do you do that?


#9

What web browser do you use?


#10

Chrome.


#11
  1. Click on the 3 dots in the right hand corner
  2. Go to settings
  3. Go to advanced
  4. Go to clear browsing data
  5. Then you can choose whether you want to just do a basic clearing or an advanced!
    Hope this helps! :blush:

#12

Thank you, but unfortunately it did not work.


#13

Ugh. I’m having the same problem too, hopefully episode will get on it.