The Sound only works randomly iPhone app

When playing a story Music will work every other episode randomly

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I’m having the same problem!!! It’s so frustrating I can’t find anything to fix it :frowning:

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Omg same

Resetting the app brings the sound back for a little bit I know what you mean by frustrating

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I have this same issue. Sometimes, music will work, and sometimes, it won’t. I hope Episode updates the app soon and fixes this issue.

I hope so too Music is a big part of my stories

thought it was just me :persevere: !

anybody here have an iPhone or android ?

Reminder: If you haven’t submitted a ticket to our support team notifying them of this issue now would be a good time to give it a shot. The more info the team can collect the better. Thanks all and sorry for any inconvenience. :v:

I have no idea how to do that

Click here and insert the requested answers into the fields. Once the team receives your ticket you will receive a response and can then communicate with them and try to figure out what’s going on. :slight_smile: Hope this helps and if you have any questions feel free to reach out to our moderator @Sydney_H or myself through private message. Thanks! :smiley:

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