I was trying to make a scene and the zoom button doesn’t work and will not move for some reason? If it helps my background has 3 panels but the zoom just refuses to work.
Can you send your script? 
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that’s pretty common.
it doesn’t work for me either, in the writer’s portal, but it works in the app. i suggest you try that, and if you can’t because of whatever reasons, you can just tinker around with the zooms (till you’re happy with them) until you can go to the app. 