I don’t know if you guys have this problem too…
But sometimes when I’m playing a story I can’t see the characters so I have to leave the chapter and enter again and sometimes I have to do it every chapter…and is getting in my nerves 
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Yes I’ve had this problem too and also one where no dialogue shows at all
This has been an ongoing issue. You can try to submit a support ticket, but I have been told by support that it is a memory issue with your device.
same but not for every chapter 0.0
Upon submitting a ticket for this, the results will vary based on what device you are using. Some phones/devices don’t have enough memory to be able to handle Episode. So def still worth a shot for everyone to submit a ticket, users my get different results and outcomes 
But my phone have a lot of memory
Has**
Closing thread. Please make sure to submit a ticket so the support team can help anyone in need. So sorry that this is happening and hopefully it can get resolved. 
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