Hey everyone! I’ve got a question about something on the episode portal. I’m not sure if its a bug or a fix or something, but I figured I’d ask in case anyone has any explanations.
I’ve noticed this a few months ago, but it seems that when I code a transition (shade up, curtain left, etc.) in my story, it only shows a fade regardless of what I actually typed in. It shows this on the computer, and on my phone. Is this just a portal bug thing? Because I’m pretty sure I’ve seen all the other transitions in published stories.
If anyone has any answers/theories, I’d really appreciate it.
yes, it happens to my story too, its so anoying. I am gonna quite Sydney here, go make a ticket report. the more who complain, the faster they may fix this. though its been a long time since the problem started,
I’m pretty sure it’s been going on for a while. But I just assumed it was something that would be fixed quickly. I mean, it’s not like it’s anything huge.
You have no idea how happy this made me! It wasn’t only me!
@CrimsonCat6 I’ve had this issue for weeks if not months as well (in both the previewer as well as the app), so I truly know the struggle. I’ve been talking to the Support for a couple of weeks now, and they have only sent me from one person to another. The latest “explanation” was that they blamed tappable overlays, which I questioned. Apparently they can’t even detect any error in mine, so the latest update is that I had to send a video of it. Still waiting for their reply…
So glad that it’s not just me that’s experiencing it, because it feels as if they put the blame on me.
I’m sorry to hear that.
When I submitted my ticket, they just told me to doublecheck my browser and clear the cache or something. Tbh I don’t even think they’re acknowledging this correctly.
It’s clearly a bug
Moved to Report a Bug Writer’s Portal. Make sure to check out our Forum Tutorial for more info about creating topics, and feel free to PM me if you’ve got questions.
Yeah, I think they’ve suggested that three times already. So, now the first thing I tell them is that I’ve done everything they’ve suggested already. Because it doesn’t work to do any of those things.
I’m having this problem since June. I was so tired of the transitions not working that I settled on using normal fades and iris. I hope they fix the bugs soon! This is tiring! I can’t handle so many bugs! They gotta do something