Trying to get in episodes

Community
1

Hi! What is wrong with episodes? I can’t get on it. It started yesterday. It just shows me the artwork of people, and then nothing

2

Are you talking about the app itself?

3

Yup the app itself.

4

Are you saying you can’t get onto a story?

5

I can’t get onto the app itself. I can’t sign in or anything. It shows me the artwork of people and then nothing.

6

I’ve had the same issue with logging in. I can’t log into my account via Google. Idk about the artwork part but it’s been happening for a long time. Try uninstalling and reinstalling the app.

7

But If I uninstall it and install again wouldn’t everything disappear? Like all the stories I saved to read?

8

It really depends because I tried uninstalling and reinstalling and it kept all my read stories, all the progress etc. This was before the logging in issue.

9

Oh okay. Thanks!:slight_smile:

10

Okay here is an update! I wanted to wait until episode had their update to see if I still had the problem. So their update was last night and nope still had the problem. So I uninstalled and then installed and I still had all my stuff! Whew! :slight_smile:

1 Like
11

Great!:grin: Happy it’s dealt with.

1 Like
12

Yeah thanks me too!!:wink:

13