Trying to log in/ make an account

I’m trying to log into the account using my google but ever time i do it tells me there has been a problem… I tried using both my google and Facebook and it turns out the same almost. If anyone has any suggestions on how to help please let me know. Thank you

Sorry to hear that!
Have you tried submitting a ticket?
You can do so here:
https://pocketgems.zendesk.com/hc/en-us/requests/new?mobile_site=true

Have a lovely day and I hope everything works out!