Unable to update any of my stories

Hello Fellow Episode Community.
Sylvia Eve hear with a troubling dilemma. I’ve been trying to update my stories since December 12th but haven’t been able too. Let me explain. So I click on update, click on the new chapter I was to update (wanted to add early access as well), click the check box and then the update button. I get the loading pinwheel besides it and then nothing. At first I thought it was just with one story but now this problem is with all my episode stories. I’ve contacted episode with a support ticket and tried their tricks such as trying a new browser, restarting computer, signing out of account completely and back in, turning off add blockers, etc. I have attached screenshots with this as well and I’ll hopefully update you all with the solution to this problem once I have found one. But, I am curious, has anyone else had this issue or just me? Feeling uninspired to write also because of this issue. I’ve been apart of this episode community for 5 years and would hate to restart all of my hard work if the problem is unfixable.



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Are you trying to publish episode four? If so, I’ve checked on the app, and four episodes are available.

I’m trying to publish episode 5. I posted the screenshot in the next comment.

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Okay, I suppose the best you can do it wait for them to get back to you. You’re sure there’s no error in episode 5?

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You said you’d tried everything, so I don’t know what else to suggest. :sweat_smile:
It’s probably just a glitch with early access, I’m sure they’ll fix it. I don’t use the early access, so I don’t know if it’s just you or not unfortunately. Sorry!

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Yes, positive I double checked for certain.

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It is even without early access as my other stories (including LDR: Light of the Moon) don’t have early access. I was going to add it for LDR: Light of the Moon only but it won’t even let me just do a regular update.

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Oh, that’s weird. And since December 12th? I saw a story update on the 25th, so maybe it’s just on yours. Hopefully, the episode team get back to you soon about that and fix it. I’m sure it won’t be like this for long, your hard work won’t go to waste!

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i am facing the same problem with publish button. even after so many tries, nothing happened… it was my first story i was going to release two days ago but this issue occured from no where. i submitted the ticket and tried their tricks but all failed. i don’t know what to say. you’re not the only who is facing this :raised_hands:

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Okay good to know I am not alone. I’m sorry your facing this problem with your very first story. I wish you luck and I’ll keep ya posted if any trick helps.

I swear I remember seeing it somewhere but I can’t find the topic or reply anymore where someone said they couldn’t update their story but they found a fix by accessing the story through the “story settings” which can be located after pressing your avatar and “account settings” on the top right and pressing publish from there.
I have no idea if that will work for you or not, but I wish you luck!

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That worked, thankyou so much :heart::sparkles:

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It didn’t work for me.

Damn, what a pity. I’m sorry. :confused:

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