Earlier this week we released an update to the Portal which will change how frequently the trending sections in the app and the story ranking on your script pages update.
Previously, the trending section rankings were calculated several times a day, but after some research we discovered that a story’s rank doesn’t change frequently enough for that many updates to have an effect. After learning this we realized we could improve the way our servers run if we updated the ranks and the trending section once a day instead.
As a result of this change, you might notice some differences in the story rank on your script page. After you first publish a story your rank may show as calculating for 48 hours or so. Alternatively, if your story has been published for more than a couple of days you likely won’t see this message as frequently.
If you have any problems in the trending section or with your story rankings please let us know by contacting our support team with your story name and portal email.
The Episode Team
For those of you expressing concerns about this update having a negative impact on smaller authors or newly published stories we did take these into consideration when we were working on this update.
We’ve highlighted a section of text above which may help clarify some of our thinking. Frequently refreshing the rankings and trending sections doesn’t have any more effect on a story’s place in trending than refreshing once a day does. Refreshing the ranks more frequently was causing issues with our servers, while not benefiting stories or authors. Making this change will hopefully allow the ranks to glitch less frequently.
Please also remember that newly published stories have their own trending section in the Stories We <3 section of the app. They aren’t being compared to older, more established stories while they are still new. They get several days on this shelf before they are moved into the general and genre specific trending sections. We do this specifically so they have chance to get more attentions from readers. Hopefully this helps clarify some things!