Web Preview is a Trojan?


#1

So this morning, for the first time ever, my anti-virus program (Kaspersky) flagged the writers portal for being a trojan program and stopped it from downloading. I could still write, so I didn’t think it really mattered, but then I tried to view the web previewer and got “Downloading data…(5142948/5142948)” and a gray space where the web previewer normally is.

I tried to fight it out with Kaspersky, but there’s just no option for me to white list Episode or tell it that it’s wrong. I’m using Chrome, if that matters. I don’t know what to do here. I can use my phone to review but I really prefer the web previewer, so if anyone has any ideas for how to get it back, I’m all ears.

Thanks!


#2

Just out of curiosity, why can’t you whitelist Episode? It should be in the settings (something along these lines: https://support.kaspersky.com/7276 but perhaps slightly different as your program is most likely a more updated version). Let me know what you think and maybe we can solve this thing together! : )


#3

I couldn’t because I couldn’t figure out how. I don’t really know how to use Kaspersky that well, but it does its job on its own and it’s never been an issue before so I just. Let it do it’s thing.

I have no idea how to white list a site. I can turn off private browsing and anti-banner, but I can’t find anything that says anti-spy.


#4

Hello @Rosalind! This is Camelost and we welcome you to the Episodes Forum! If you have an issue, please submit a ticket here and our support team will be happy to help you! Thanks and have a good day :sunglasses:


#5

Don’t worry man, I use Web Previewer on Chrome and no download. They’re most likely downloading your script into the Web Preview system. I had Kaspersky and I found they are unreliable and they’re the popups I have to worry about on my computer.


#6

My dad picked it up and I’ve never gotten a virus so I figure it works, it’s just over zealous. I submitted a ticket, so so hopefully someone can help me out and I’ll be able to get it back.


#7