Why do they think my name is Tom

:joy::joy: not sure why this has happened but I got a reply from a ticket I sent but for some reason they think my name is Tom is there anywhere that I need to change my name or something???

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Imao that’s ridiculous ;D

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Maybe they’re randomly assigned?

lmao , maybe in your email you put that your name is Tom? or they just messed up your name. because at the same time autocorect exist–

Who knows :joy::joy::+1: unless I’m wondering can they see my email address? If so they might have mistaken my surname for my first name as the first 3 letter and Tom lol

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Moved to Episode Fan Community since this is not about the forum. Make sure to check out our Forum Tutorial for more info about creating topics, and feel free to PM me if you’ve got questions. :wink:

Tom :star_struck:

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Lmfao!! That’s really funny actually. At least they responded tho. :joy:

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Did you accidentally enter it while submitting the ticket? :thinking: Wait… does the ticket even ask for your name? I kind of remember that it does. So maybe when you entered your name, autocorrect or something altered it by accident.

A copy paste answer where they forgot to change the name maybe? :sweat_smile:

That’s funny, though lol