Why does my story keeep crashing?

Hey i was winding why every time i am in the middle o a new story it always crash saying episode error . Someone please help

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Maybe it’s your internet connection

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I have WiFi and mobile internet ! Ion understand :neutral_face:

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Try deleting the app then downloading it again

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when i delete it it’s not gone have my progress when i redownload it , wouldn’t i have to start over

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Do you have a profile on the app?

I do but every time i try to log in it say error

Hmm… try turning your WiFi off then back on maybe? If not you might want to send in a ticket.

Thanks everybody for there help ! I’ll send a ticket and hope it works

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