Why does my story keeep crashing?


#1

Hey i was winding why every time i am in the middle o a new story it always crash saying episode error . Someone please help


#2

Maybe it’s your internet connection


#3

I have WiFi and mobile internet ! Ion understand :neutral_face:


#4

Try deleting the app then downloading it again


#5

when i delete it it’s not gone have my progress when i redownload it , wouldn’t i have to start over


#6

Do you have a profile on the app?


#7

I do but every time i try to log in it say error


#8

Hmm… try turning your WiFi off then back on maybe? If not you might want to send in a ticket.


#9

Thanks everybody for there help ! I’ll send a ticket and hope it works